Independence

Definition: the ability to provide advice without being influenced by others.

A story : In 2005 when Lights-On started, we were carrying out a tender and selection for a large IT infrastructure refresh for a legal client. When the process was complete and the client had selected the products and vendor, we approached the vendor to supply the equipment. They could only supply via a channel partner and the supplier suggested using Lights-On as the selection was already done and it was simply a transaction vehicle. The client was in the room and thought it was a good idea and encouraged Lights-On to be the reseller. When we found there was sizeable “commission” involved, we simply did not feel comfortable even though support was direct with the manufacturer and the client was happy for Lights-On to keep or split the commission. We considered acting and passing on all the discount to the client but, after a courageous conversation, we agreed to instruct an existing channel partner and negotiate on price. The channel partner was flabbergasted when we called with the “deal done” and handed them deal for which they had to do very little. We did, of course, negotiate a sizeable discount for the client, being open with the supplier that we knew the commission!! The result was a win-win for all parties and Lights-On left with a happy supplier, a delighted client, admittedly making less money but a feeling our independence was very much in tact. Since that day we have never changed from our position to ensure our complete independence on any deal, project or engagement to advise a client.

Independance 2

That ethos of “if it feels wrong, even if others don’t think it is, then avoid it” remains a strong principle for Lights-On today. 11 years on we remain fiercely independent and will never re-sell any products or take commission from any purchases or awards of contract our clients may make to suppliers.

brighterphilosophy

We take pride in our ethos of independence, depth of knowledge and ethics

Confidentiality

Consulting is a confidential business and the sectors in which we operate demand even greater levels of confidentiality. We take it very seriously and practice what we preach.

Experience

Experience is as much about learning from mistakes as it is from doing things right first time from planning and consideration.

Independence

That ethos of “if it feels wrong, even if others don’t think it is, then avoid it” remains a strong principle for Lights-On today.

Integrity

Integrity is at the heart of what we do. We are not a regulated industry like the legal sector in which we often operate however we treat work as if we were regulated.

Knowledge

Most of Lights-On’s consultants come from a wide background of IT and management covering sectors as wide as banking, the energy sector, manufacturing and consultancy.

brighterclients

"Lights-On’s deep sector knowledge and excellent support was invaluable in selecting our new Practice Management System. We really could not have done it without them"

MarkFinch
Mark Finch FD, Mills & Reeve

"Lights-On now acts as a trusted advisor and sounding board to our business."

KeithFeeny
Keith Feeny Director of IT & Operations, Hill Dickinson

"Good people who are great to work with and really know their stuff"

DuncanAstill
Duncan Astill Partner, Mills & Reeve

"I am sure that, without their help, we would have paid more for something that would have achieved less."

TimHalstead
Tim Halstead Managing Partner, Shulmans Solicitors

"Lights-On are utterly consistent and reliable."

JoStone
Jo Stone Partner, Stephens Scown Solicitors

"Lights-On provided a wealth of knowledge enabling us to start shaping our IT strategy. The team were able to give honest feedback and recommendations. Lights-On never let us down and I wouldn’t hesitate to recommend them."

Louise Igoe
Louise Igoe Partner, Lodders

"As a novice to a project of this nature [PMS Selection] they brought me up to speed quickly and helped the team drill down into what really mattered."

DuncanAstill
Duncan Astill Partner, Mills & Reeve

"We were highly impressed with their services"

ChrisLowe
Chris Lowe Managing Partner, Watson Farley Williams

"We have benefited greatly from Lights-On’s considerable understanding of the legal sector and available technological solutions, as well as from their consistently practical, outcome-focused advice"

RolandMilllar
Roland Millar Finance Director, Thomson Snell & Passmore LLP

"When taking on business critical projects, you need the specialist skills, professionalism and commitment provided by Lights On. We have used Lights-On for several key projects and their approach instils confidence and achieves project objectives."

DeanMostert
Dean Mostert ICT Director, Stephens Scown LLP

“Lights-On were superb on our DMS project. I highly recommend them. Professional, focussed, knowledgeable, pragmatic, organised and always adding value. If you are planning a new PMS, DMS or similar, think very carefully before going anywhere else.”

JonathanThornton
Jonathan Thornton Managing Partner, Russell-Cooke

"As a Partner and FD, when it comes to spending money, I'm not keen unless there is clear ROI. Lights-On proved that they were well worth the investment."

Mike Borg
Mike Borg Partner and Finance Director, Lodders

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